ActiveServers Support

Adding Network Places screen shots

Windows Explorer or My Computer

Here Go to my computer then my network places.

This is honestly so simple it is hard to release people do not seem to understand this. Since we have had so many requests for these screen shots we will do it.

It is understandably hard to provide text instructions with something this simple.

Click Image to enlarge

My Network Places

You will see add a network place at the top.

This will open the wizard to add a network place.

Add Network place wizard

Here just click next.

This one really does not require any words so insert humor here.

Chose Network Location

Chose this option since we are establishing a connection via FTP to your web site.

This too should be self explanatory but we will continue to direct you.

Just like Ftp using a browser

This approach is just like using your browser type in ftp.domain-name.com/domain this is an example, you use your domain name. Also /domain means the same as initial remote directory or root directory in any other ftp client. If your domain is not live on our servers yet then the url would be. ftp://xxx.xxx.xxx.xxx./domain the x is a digit of the IP address provided to you and /domain again is the same as above.

Add your user name and password

This is a no different than any other logon and password dialog you would fill out on the web.

This is where you would use the logon and password provided to you by one of our support agents

FTP view after network place added

After you logon you should see all the files and folders listed in your web space or web site.

If you do not see the files and folders listed in your site the cause is typically failure to mention your initial remote directory or root directory /domain.

Drag and drop files

To upload open windows explorer and select the files copy and then paste them in the right pane in windows explorer.

Or simply drag and drop them from local to remote machine.